At Sruti Dalmia ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://srutidalmia.com/, purchase our products, or interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

• Full Name
• Email Address
• Phone Number
• Billing Address
• Shipping Address
• Payment Information (processed securely through third-party payment gateways)
• Order History
• Communication Preferences

Automatically Collected Information

When you browse our website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Time Spent on the Website
• Referring Website
• Cookies and Similar Tracking Technologies

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Deliver purchased products
• Provide customer support
• Send order confirmations and shipping updates
• Improve our website and customer experience
• Respond to inquiries
• Detect and prevent fraudulent transactions
• Send promotional emails and marketing communications (only if you have opted in)
• Comply with applicable legal obligations

3. Payment Security

We do not store your debit card, credit card, or banking information.

Payments are securely processed through trusted third-party payment providers using industry-standard encryption technologies.

4. Cookies

Our website uses cookies to:

• Remember your preferences
• Improve website functionality
• Analyze website traffic
• Personalize your shopping experience

You can disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties such as:

• Shipping and logistics partners
• Payment gateway providers
• Technology and website service providers
• Marketing service providers (where applicable)
• Government authorities when required by law

All service providers are required to maintain the confidentiality of your information.

6. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill your orders
• Provide customer support
• Maintain business records
• Meet legal, tax, and regulatory obligations

After this period, your information is securely deleted or anonymized.

7. Marketing Communications

If you subscribe to our newsletter or promotional communications, we may send you updates regarding:

• New collections
• Exclusive launches
• Offers and promotions
• Events
• Style inspiration

You may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

While we strive to protect your information, no method of transmission over the internet is completely secure.

9. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before sharing any personal information.

10. Your Rights

Depending on your applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent for marketing communications
• Request a copy of the information we hold about you

To exercise these rights, please contact us using the details below.

11. Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements.

Any updates will be posted on this page with a revised Effective Date.

13. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us through the contact information available on our website:

Website: https://srutidalmia.com/

We will make every reasonable effort to respond to your inquiry promptly.