At Sruti Dalmia, each garment is meticulously crafted with exceptional attention to detail. Many of our pieces are made to order or handcrafted specifically for each client, making every purchase unique.

As a result, we maintain a strict No Refund and No Exchange policy across all orders, including made-to-order, customized, bespoke, and sale items.

We kindly request that you review your order details, selected size, measurements, and any customization requests carefully before confirming your purchase.

Each garment undergoes stringent quality checks before dispatch. In the unlikely event that you receive an incorrect item or a product with a manufacturing defect, please notify us within 48 hours of receiving your order by emailing sales@srutidalmia.com with your order number and relevant photographs. Our Client Services team will carefully review the matter and, at its sole discretion, determine the appropriate resolution.

For any questions or assistance regarding your order, please contact us at sales@srutidalmia.com